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F.A.Q.

List of frequently asked questions about RSS.app

Updated over a month ago

What are my payment options?

All major credit cards and PayPal are accepted. The payments are processed through secure third party payment services such as Chargebee, Stripe and PayPal. We do not store any credit card information on our servers.


Can I try RSS.app before I buy?

When you create a new RSS.app account, you’re instantly enrolled in a free 7-day trial (no credit card required) where you get the benefits of a Basic plan with up to 10 feeds. After the trial ends, you will have the option to subscribe to one of our paid plans.


Can I upgrade or cancel my plan at any time?

Yes, of course! You can change your plan at any time. If you choose to upgrade, you will be charged a prorated amount for the rest of the month until the next billing cycle. If you choose to downgrade, you will be credited on the next billing cycle. To cancel your plan, simply downgrade to the free plan. We do not offer refunds.


What does it mean 25 posts per feed?

Depending on the plan, each feed will return up to 5, 15, 25, or 50 posts per feed when it is refreshed. New posts will always replace older posts when they become available on each refresh.


What are widgets?

Great question! Widgets are embeddable code snippets that allow you to embed the feed on your website. Widgets can be created from any feed, bundle or collection.


How many widgets can I embed on my website?

Depending on the plan, you can embed the widgets on either 4, 10, or 50 pages in total from the 7 widget types we currently have.


What if I need more than 500 feeds?

For larger plans, contact us at [email protected] or chat with us below.


What is an email digest?

Arguably one of our best features! The email digest allows you to get your RSS feeds delivered to your inbox daily. All you need to do is set the time and the days of the week you would like to receive the email.


What are collections?

Awesome question! Collections allow you to save specific posts to review later. Check out our guide on collections.


Can I combine multiple feeds into one?

Yes, you can combine multiple feeds into a single bundle. This feature helps aggregate content from different sources into one unified feed.


What does ‘link to source’ mean

All paid plans link to the original source when clicked on. Free plans are re-directed to RSS.app before being directed to the original source.


Where I can find API keys?

You can find API keys under you account settings https://rss.app/account/api

For more details, check our help desk article about the API here: API Help Desk.


RSS.app wasn't able to find any posts. What should I do?

Check our Troubleshooting guide for detailed steps to resolve the issue.


Can I use RSS feeds for a private or restricted-access website?

We cannot create feeds for websites that require a login. Our service is designed to work with publicly accessible content.


Can I integrate RSS feeds without using the API?

Yes, you can integrate our feeds without an API by directly using the feed URL. This does not require the Pro plan, and it works seamlessly with most platforms.


Does the free plan support custom feeds?

The free plan supports only native RSS feeds. To access more advanced features like custom feeds or integrations, consider upgrading to a paid plan. For more information check our Native feed guide.


What’s the difference between the Generator and Builder?

  • Generator: Automatically creates feeds with minimal input, ideal for quick setup.

  • Builder: Allows you to manually select and customize the content you want to include in your feed.


Can I get notifications for new posts in real time?

We don’t offer real-time notifications. Our fastest refresh rate is 15 minutes, available in Developer and Pro plans. New posts are fetched and sent during each refresh.


Can I use your service to translate feeds into another language?

Yes, we offer translation features for feeds, including support for DeepL integration (DeepL API keys not included)


Can I integrate feeds with automation platforms like Zapier?

Absolutely. You can use RSS feeds with automation tools like Zapier, IFTTT, Make.com and others to trigger events, distribute content, or integrate with other platforms.


How can I share my RSS feed with others?

You can share your RSS feed by:

  • Sending the direct feed URL.

  • Embedding the feed into a website using widgets.

  • Integrating it into platforms like Telegram, Slack, or Discord


Why do my feeds show posts that no longer exist?

You can enable the Purge Old Posts feature, which automatically deletes posts that no longer exist in the original feed.


Do you offer real-time notifications?

No


Can I customize the bot name in Discord?

Yes, you can customize the bot name and avatar in alert settings.


Do you offer API support in Developer plan?

API access is available only in Pro plans.


What happens when my trial expires?

Non-native feeds stop working. You can upgrade to continue using advanced features.


Can I use feeds in kiosks or digital displays?

Yes, integrate feeds into your digital displays using HTML widgets or direct URL.


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