How do I add the bot to my Telegram channel/group?
Follow our step-by-step guide on Adding RSS feeds to Telegram.
Can I add the bot to multiple channels or group?
Yes, you can add the bot to multiple channels or groups.
Can I add the bot to a supergroup with topics?
Yes, you can add the bot to a supergroup with topics. Check out our guide on Adding RSS feeds to Telegram Topics.
Can the bot send me messages in Telegram as DMs?
Yes, our bot can send messages directly to your inbox. Check out our guide on Adding RSS feeds to Telegram DMs.
Can I change the bot's name and avatar?
Yes, you can use @BotFather to change the appearance of our bot. Check out our guide on Customizing Telegram Alerts.
Can I use the bot in a private Telegram channel or group?
Yes, the bot can be used in private channels or groups as long as you add it to the channel with proper permissions.
How many Telegram Alerts can I add?
The number of alerts you can set depends on your subscription plan. You can check your current usage or view the Pricing Page for more details.
I'm getting the "You have reached your plan limit" message, but the number of alerts I have is less than my plan limit, why?
Instead of just deactivating the Alert, you need to delete it completely. To do so, go to https://rss.app/integrations and click the Trash icon next to the Alert you want to remove.
The bot isn't posting new posts, what should I do?
Make sure the bot has administrator permissions in your channel or group. Check out our Troubleshooting Alerts article for more details.
I can't add the bot to the server, why?
To add the bot, you must be an administrator of the channel or group.
I don’t see my channel when creating an alert, why?
Remove the bot from your channel and add it again. Make sure you add the bot using the same Telegram account that is linked to your RSS.app account. If the issue persists, please reach out to support for assistance.
How long does it take for the bot to send a new post?
Once a new post is added to the feed (based on your plan's Refresh Rate), the bot should send it to your channel or group within a minute, depending on Telegram's API load.
How many posts are sent when Alerts are initially set up?
When Alerts are first set up, we only send the last 3 posts.
Can the bot send old posts?
The bot will send only new posts. Older posts can be sent manually in Alert Settings using the manual Send Post button.
